1. Introduction
Welcome to TengPower. This Privacy Policy explains how information is handled when you visit the website located at https://www.tengpower.buzz, when you contact us, or when you otherwise engage with the services provided by TengPower. TengPower is a computer systems design practice operated by TENGBAODA TECHNOLOGY CO., LIMITED, a company registered in Hong Kong. We take the responsibility of protecting personal information seriously, and this policy is designed to be transparent about what we collect, why we collect it, and the choices available to you.
Please read this policy carefully. By using this website or submitting information to us, you acknowledge that you have read and understood the practices described below. If you do not agree with any part of this policy, you should refrain from using the website and from providing personal information to us. We encourage you to review this page periodically because it may be updated from time to time as our services and legal obligations evolve.
Throughout this policy, the terms we, us, and our refer to TENGBAODA TECHNOLOGY CO., LIMITED and the TengPower brand. The terms you and your refer to any individual who interacts with our website or services. The term personal information means any information that can be used, either directly or indirectly, to identify an individual.
2. About the Company
TengPower is the trading name under which TENGBAODA TECHNOLOGY CO., LIMITED provides computer systems design and related services. The company operates within the Computer Systems Design and Related Services industry, which sits inside the broader Professional, Scientific, and Technical Services sector. Our work includes systems architecture, systems integration, infrastructure support, and security review for organizations of varying sizes and industries.
Our registered office address is:
TENGBAODA TECHNOLOGY CO., LIMITED
Rm 5047 5/F YAU LEE CTR
45 HOI YUEN RD
Kwun Tong, Hong Kong (HK)
You can reach us by email at support@tengpower.buzz or by telephone at +17244193173. Questions about this policy, or about the way your information is handled, are welcome through either of these channels and will be directed to the appropriate member of our team.
3. Scope of This Policy
This policy applies to information collected through the TengPower website, through email and telephone communications with our team, and through any other interaction in which you provide information to us in connection with our services. It does not apply to information collected by third-party websites, applications, or services that may be linked from our website, even where such links appear on our pages.
This policy also does not apply to information that is processed by us in our capacity as a service provider on behalf of our clients. When we design, integrate, or support systems for a client, the client remains the controller of any personal information held within those systems. In such cases, our processing activities are governed by the terms of the written agreement we hold with that client, and any privacy questions should first be directed to the client itself.
We reserve the right to update the scope of this policy as our business and services change. The most current version will always be available on this page, and material changes will be reflected in the last updated date shown at the top of the page.
4. Information We Collect
We collect several categories of information in order to operate our website, respond to inquiries, and deliver our services. The categories are described below so that you understand exactly what may be collected and the purpose it serves.
Information You Provide Directly
When you contact us through a form on our website, by email, or by telephone, we may collect your name, email address, telephone number, company name, job title, and the details of your inquiry. If you engage us for a project, we may also collect billing information, project requirements, and any other information you choose to share in the course of that engagement.
Information Collected Automatically
When you visit our website, certain information is collected automatically. This may include your internet protocol address, browser type and version, operating system, the pages you view, the date and time of your visit, the referring website, and general location information derived from your IP address. This information is used to understand how visitors use the site and to improve its performance and content.
Information From Third Parties
In some cases we may receive information about you from third parties, such as analytics providers, business partners, or publicly available sources. Where we combine this information with information you have provided, we treat the combined information in accordance with this policy.
5. How We Collect Information
Information is collected through three principal means. First, we collect information that you voluntarily provide, for example when you complete a contact form, subscribe to a newsletter, request a consultation, or correspond with us by email or telephone. Second, we collect information automatically through the use of cookies and similar technologies, as described in more detail in the cookies section of this policy. Third, we collect information from third-party sources where permitted by law.
You are under no obligation to provide personal information to us. However, certain features of our website and certain services may be unavailable if you choose not to provide information that is necessary for those features or services to function. Where information is optional, we will indicate this clearly at the point of collection.
We do not collect sensitive categories of personal information unless you choose to provide such information to us directly and it is relevant to the services we are providing. We ask that you avoid sending sensitive information through the website contact form and instead contact us directly if you believe such information is necessary for a particular matter.
6. How We Use Information
The information we collect is used for legitimate business purposes. These purposes include responding to your inquiries and requests, providing and improving our services, communicating with you about projects and opportunities, sending newsletters or updates where you have subscribed, and meeting our legal and regulatory obligations.
Specifically, we may use your information to:
- Respond to questions submitted through our website or by email.
- Prepare proposals and scopes of work for potential engagements.
- Deliver, maintain, and support the services you have requested.
- Send administrative communications related to an ongoing engagement.
- Send marketing communications where you have opted in to receive them.
- Analyze website usage in order to improve the user experience.
- Comply with applicable laws, regulations, and legal processes.
- Protect the security and integrity of our website and systems.
We do not sell your personal information to third parties, and we do not use your personal information for automated decision-making that produces legal or similarly significant effects.
7. Legal Bases for Processing
Where we process personal information, we do so on the basis of one or more lawful grounds. The applicable ground depends on the nature of the processing and the jurisdiction in which you are located. These grounds include the performance of a contract with you or steps taken at your request before entering a contract, compliance with a legal obligation to which we are subject, our legitimate interests in operating and improving our business, and your consent where consent is required by law.
Our legitimate interests include responding to inquiries, improving our website and services, preventing fraud and abuse, and maintaining the security of our systems. Where we rely on legitimate interests, we have considered whether those interests are overridden by your rights and freedoms, and we have concluded that the processing is proportionate and does not cause you unwarranted harm.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal. You can withdraw consent by contacting us using the details provided at the end of this policy.
10. Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The appropriate retention period varies depending on the nature of the information and the purpose for which it was collected.
Inquiries that do not lead to an engagement are typically retained for a shorter period to allow us to respond and to keep a record of communications. Information related to an active or completed engagement is retained for as long as necessary to administer the engagement, to comply with accounting and tax obligations, and to defend against potential claims.
When information is no longer needed, we take steps to securely delete or anonymize it. Where deletion is not possible for technical or legal reasons, we apply appropriate safeguards to restrict further processing of the information.
11. Data Security
We implement reasonable and appropriate technical and organizational measures to protect personal information against accidental loss, unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption where appropriate, and periodic review of our security practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. We ask that you also take reasonable steps to protect your own information, such as using secure communication channels and being cautious about the information you share.
In the event of a data breach that affects personal information, we will take appropriate steps to investigate and respond, and we will provide notification where required by applicable law.
12. International Data Transfers
TengPower operates from Hong Kong, but the nature of our work means that information may be processed by us or by our service providers in other jurisdictions. Where personal information is transferred across borders, we take steps to ensure that an appropriate level of protection is maintained in accordance with applicable law.
Where we transfer information to a country that has not been recognized as providing an adequate level of protection, we rely on appropriate safeguards, such as contractual clauses or other mechanisms permitted by law. You may request further details about the safeguards we use for cross-border transfers by contacting us.
By using our website and services, you understand and consent to the transfer of your information to jurisdictions that may have data protection laws different from those of your home country.
13. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to object to or restrict certain processing, and the right to data portability.
You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe our processing of your information violates applicable law. We would appreciate the opportunity to address your concerns directly before you contact a supervisory authority.
To exercise any of these rights, please contact us using the details provided in the contact section below. We may need to verify your identity before processing certain requests. We will respond to your request within the timeframes required by applicable law.
14. Privacy for Children
Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided personal information to us, please contact us so that we can take steps to delete that information.
We do not offer services intended for use by children, and our marketing and communications are directed at adult professionals involved in business and technology decisions. If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will delete that information promptly.
If you are under the age of 16, please do not submit any personal information through our website or otherwise provide information to us without the involvement and consent of a parent or guardian.
15. Third-Party Links and Services
Our website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices or the content they publish. We encourage you to review the privacy policies of any third-party sites you visit.
We may also integrate third-party tools or platforms into our website or services to improve functionality. Where these integrations involve the collection of personal information, we will rely on the privacy practices of the relevant third party, and we encourage you to review their policies independently.
The inclusion of a link or integration does not constitute an endorsement of the third party or its practices, and we disclaim responsibility for any damage or loss arising from your use of third-party sites or services.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer. When we make material changes, we will update the last updated date at the top of this page and, where appropriate, provide additional notice.
Your continued use of the website after any changes to this policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your information.
If a change materially affects the way we use information that we have already collected from you, we will make reasonable efforts to notify you directly where we have contact information available.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the details below. We are committed to responding to privacy-related inquiries in a timely and thorough manner.
TENGBAODA TECHNOLOGY CO., LIMITED
Rm 5047 5/F YAU LEE CTR
45 HOI YUEN RD
Kwun Tong, Hong Kong (HK)
Email: support@tengpower.buzz
Phone: +17244193173
Website: https://www.tengpower.buzz